Brighton + Hove + Sussex
Fast Fix tells you the call-out rate on the phone before a van moves, finds the cause before pricing the repair, and never adds a penny once a price is agreed. Here is exactly how that works, in plain English.
Fast
60-Min Average Response
Upfront
Fixed-Price Quotes
Guarantee
On All Workmanship
Stocked
Vans Ready to Fix Today
How Pricing Works
When you call, a plumber answers and tells you the call-out rate before anyone sets off. Not a range, not an estimate that firms up later. The figure you hear on the phone is the figure that appears on your invoice, whether it is two in the afternoon or three in the morning.
On arrival we trace the leak or blockage before pricing anything. Once we know what is actually wrong, you get a fixed price for the repair, and no work continues until you have agreed it. If you would rather not go ahead, you pay the call-out rate you were already told and we leave everything isolated and safe before we go.
There is no out-of-hours markup slipped in afterwards; whatever applies to the time of your call is built into the rate you are quoted upfront. And if the plumber who answers can tell that your problem will safely wait until morning, we will say so on the phone and charge you nothing for the advice.
The Invoice Promise
Marcus Delgado built this company on a simple idea: the person paying the bill should never be surprised by it. So here is what a Fast Fix invoice will never contain.
We will not pretend every emergency costs the same. Three things move the price of a repair: the parts it needs, how hard the problem is to reach, and how far it extends. A split pipe under an accessible sink is a quicker fix than a leaking joint buried under floorboards or behind tiling, and the price reflects that.
What those factors never do is change the price after you have agreed it. Our vans carry the parts that solve most emergencies, so diagnosis usually tells us everything we need to price the job accurately on the spot. If a problem turns out to be bigger than it first looked once work is underway, we stop, show you what we have found and agree a revised price before continuing, never after.
Everything is itemised on the invoice, alongside a note of what was found and fixed, so you can see exactly what you paid for and why.
Call an Emergency Plumber NowWhat To Expect
Tell us what's happening. A real plumber picks up, evenings, weekends and bank holidays included.
You get a realistic arrival window and our call-out rate up front, before anyone sets off.
Water isolated first, then we trace the actual cause and explain it to you in plain English.
Stocked vans fix most leaks and blockages on the first visit. Anything we can't finish that night is isolated and made safe.
Why Choose Us
Committed to Quality and Care
Proudly serving our community with reliable, high-quality plumbing work you can count on.
Our qualified plumbers bring expertise, safety and precision to every single call.
We respect your time and budget, delivering results without delays or excuses.
Transparent, upfront quotes, with no hidden fees and no surprise out-of-hours mark-ups.
Evenings, weekends and bank holidays. The phone is answered when the leak actually happens.
Pipe, fittings, valves and drain rods carried as standard, so most emergency repairs are finished on the first visit.
FAQ
Feel free to contact us for more information
The call-out rate covers getting a qualified plumber to your door and finding the problem. You will not pay a separate diagnosis fee; the fixed price we quote afterwards is for the repair alone, and you decide whether to go ahead.
Payment is settled once the job is finished and you are happy the problem is fixed. You agree the price before we start, but we do not ask for a penny until the work is complete.
Quoting planned work such as replacement pipework, drain repairs or commercial plumbing costs you nothing. If an emergency visit uncovers a larger job, we make everything safe first, then put a written quote together with no obligation attached.
Every landlord job comes with a full itemised invoice, plus a written note of what was found and fixed, which tenants, insurers and your own records can all rely on. Letting agents managing several properties can have all paperwork sent straight to them.
Emergency Call-Outs
Tell us what's happening and we'll tell you straight away whether it needs a plumber tonight or can safely wait until morning. No obligation either way.
