Brighton + Hove + Sussex
Water pouring through a ceiling, a loft tank overflowing or a cistern that won't stop running is the kind of job that can't wait. The longer it runs, the more it soaks into floors, plaster and joists. We get the water stopped, find where it's coming from and fix it, day or night.
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Overflows & Flooding
Most overflows come from a valve that's stopped doing its job. The float valve in a loft cold water tank or a toilet cistern is meant to shut off when the water reaches the right level. When the washer wears, the arm sticks or limescale builds up, the water keeps coming and runs out of the overflow pipe, or over the top of the tank if the overflow is blocked or missing.
Every job like this starts the same way: get the water off and make the area safe. From there we work out where it's actually coming from. Water through a ceiling might be an overflowing tank, a leaking bath or shower above, a failed joint on a hot water pipe or a burst under the floor. We trace it back to the source rather than guessing from where the stain appeared.
Flooding is very often tied to an insurance claim, so we're used to working within that process. We can note what we found, what caused it and what we repaired, with photos, so you have something clear to pass to your insurer. If drying out or making good is needed after the repair, we'll tell you plainly.
Warning Signs
Seeing any of the following usually means water has been escaping for a while, or is coming in faster than a bucket can cope with, so it's time to call.
Turn off the water at the stopcock straight away, usually under the kitchen sink. If it's hot water leaking, switch off the boiler and immersion heater too, then open the cold taps to drain the system down and take the pressure off the leak.
If water is near light fittings, switches or sockets, keep well away and switch off at the fuse box only if it's safe and dry to reach. If the ceiling is bulging, don't stand under it. Move valuables, put buckets and towels down and keep children and pets out of the room.
Ceiling starting to come down, or water spreading through the property faster than you can contain it? Get everyone out of the affected rooms first. Call us as soon as everyone is safe and we'll talk you through what to do until we arrive.
Call an Emergency Plumber NowWhat To Expect
Tell us what's happening. A real plumber picks up, evenings, weekends and bank holidays included.
You get a realistic arrival window and our call-out rate up front, before anyone sets off.
Water off and the area made safe first, then we trace the actual cause and explain it in plain English.
Vans stocked with pipe, fittings and valves fix most problems on the first visit. Anything we can't finish that night is isolated and made watertight.
Why Choose Us
Committed to Quality and Care
Proudly serving our community with reliable, high-quality plumbing work you can count on.
Our qualified, fully insured plumbers bring expertise, care and precision to every single call.
We respect your time and budget, delivering results without delays or excuses.
Transparent, upfront quotes, with no hidden fees and no surprise out-of-hours mark-ups.
Evenings, weekends and bank holidays. The phone is answered when the leak actually happens.
Pipe, fittings, valves, drain rods and a jetter carried as standard, so most emergency repairs are completed on the first visit.
FAQ
Feel free to contact us for more information
It depends what's above. Under a bathroom, it's usually a leaking shower tray, bath seal, toilet or waste pipe. Under a loft, it may be an overflowing cold water tank or a split pipe. In flats, it can be coming from the property above. We trace the water back to its source, which isn't always directly above the stain, and fix that rather than just the symptom.
An overflow running means a tank or cistern is filling past its normal level. Usually that's a worn or sticking float valve in a toilet cistern or loft tank, and sometimes it's a fault on a hot water cylinder. It's often a quick fix with parts from the van, but don't ignore it: if the overflow ever blocks, the water has nowhere to go but over the top.
Don't stand under it, and don't push it upwards. If water has pooled above plasterboard and the ceiling is sagging, it can come down without warning. Turn off the water, keep away from any light fittings in that ceiling, clear the room and call us. We'll advise on the safest way to release the water, on the phone or when we arrive.
That depends entirely on your policy, so check with your insurer. Most policies treat the cost of fixing the leak itself separately from the damage it caused. We can give you a clear note of what we found, what caused it and what we repaired, with photos, which insurers generally find helpful when you make a claim.
Yes. Ring us and we'll help you find it over the phone: it's usually under the kitchen sink, but in older houses it can be under the stairs, in a cellar or under the floor near the front door. If it's seized or can't be found, we can shut off the supply at the outside stop tap when we arrive and fit a working stopcock so you're not caught out again.
Emergency Call-Outs
Tell us what's happening and we'll tell you straight away whether it needs a plumber tonight or can safely wait until morning. No obligation either way.
