Brighton + Hove + Sussex
Water spraying from a split pipe, pouring through a ceiling or pooling under the floor. Turn off the stopcock and call us. We stop the water, repair the pipe and get your supply back on.
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60-Min Average Response
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On All Workmanship
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Burst Pipes
A burst pipe can let out a lot of water very quickly, and most of the damage happens before anyone gets there: soaked ceilings, lifted floors and ruined contents in the rooms below. The first job is always the same, getting the water off. Everything else comes after that.
Once we're on site we check the stopcock is holding, drain down what's left in the pipes, then cut out the damaged section and replace it with new pipe and fittings from the van. Copper or plastic, we carry what it takes for a lasting repair rather than a bandage that fails again in a fortnight.
If the pipe split because of frost, corrosion or an old joint giving way, we'll tell you plainly whether the rest of that run is likely to follow, and whether lagging, rerouting or replacing a stretch of old pipework is the better call.
Water Everywhere?
A pipe that sprays once and stops is still worth a call. One that's pouring, or that won't stop at the stopcock, needs one tonight.
Turn the water off at the stopcock straight away, usually under the kitchen sink. Then open the cold taps to drain the pipes down and take the pressure off the leak.
If hot water is leaking, switch off the boiler or immersion heater as well. Catch what you can with buckets and towels and move valuables clear. If a ceiling is bulging with water, don't stand under it.
If water is near electrics, keep away from sockets and switches. Only switch off at the fuse box if you can reach it safely without touching anything wet, then call us.
Call an Emergency Plumber NowWhat To Expect
Tell us what's happening. A real plumber picks up: evenings, weekends and bank holidays included.
You get a realistic arrival window and our call-out rate up front, before anyone sets off.
Water off where needed, then we find the actual cause and explain it to you in plain English.
Stocked vans fix most problems on the first visit. Anything we can't finish that night is isolated, capped off and made safe.
Why Choose Us
Committed to Quality and Care
Proudly serving our community with reliable, high-quality plumbing work you can count on.
Our qualified, fully insured plumbers bring expertise, care and precision to every single call.
We respect your time and budget, delivering results without delays or excuses.
Transparent, upfront quotes, with no hidden fees and no surprise out-of-hours mark-ups.
Evenings, weekends and bank holidays. The phone is answered when the leak actually happens.
Pipe, fittings, valves, drain rods and a jetter carried as standard, so most emergency repairs are completed on the first visit.
FAQ
Feel free to contact us for more information
Frost is the most common cause in winter: water expands as it freezes and splits the pipe or forces a joint apart. The rest of the year it's usually corrosion in old pipework, a joint that's worked loose, a nail or screw through a pipe during building work, or water pressure higher than the pipework was built for. Turn off the stopcock and call us, and we'll find out which it was once the water's stopped.
In most homes it's under the kitchen sink, where the mains water pipe comes up through the floor. Other common spots are a downstairs toilet or cloakroom, under the stairs, in a utility room or garage, or near the front door. Flats often have one in an airing cupboard or a communal cupboard. Turn it clockwise to close it. If you can't find it or it won't turn, tell us when you call and we'll talk you through what else can be done until we arrive.
No. Leave the stopcock off until the pipe is repaired. Turning the water back on to fill a kettle or flush a toilet sends mains pressure straight back to the damaged section, and if water has already soaked a ceiling it can bring it down. Use bottled water for drinking and leave everything else off until we've made the repair.
We handle all of it: copper, plastic and push-fit pipework, and the older steel and lead pipes still found in some older homes. Small splits can usually be cut out and replaced with a new section there and then. Where a run is badly corroded or the joints are failing along its length, we'll tell you straight whether a section repair will hold or a longer stretch needs replacing.
A burst pipe has split or cracked along its length, usually from frost or corrosion, and lets water out fast at full mains pressure. A leaking joint is where two lengths of pipe or a fitting meet: a compression nut that's worked loose, a soldered joint that's failed, or a push-fit fitting that isn't seated properly. Joints tend to drip or weep rather than pour, but they can still do serious damage over time, especially inside a wall or under a floor where nobody sees it. The fix is the same in principle, isolate the water and replace the failed part, but a joint is usually the quicker repair. Not sure which you've got? Turn the stopcock off either way and we'll find out when we arrive.
Turning off the stopcock and draining the pipes is the most useful thing you can do, and it's completely safe. A pipe repair clamp or self-amalgamating tape can slow a small split if you have one to hand, but treat it as temporary. Actually replacing the damaged pipe is a different matter: it means draining the system, making sound joints and checking the repair under full pressure, and a joint that isn't made properly can let go again overnight. Leave the water off and we'll make a proper repair when we get there.
Emergency Call-Outs
Tell us what's happening and we'll tell you straight away whether it needs a plumber tonight or can safely wait until morning. No obligation either way.
